Terms & Conditions
1. Introduction
These Terms and Conditions govern all services provided by Jurnee Mechanical, as well as the use of this website. By scheduling a service, requesting an estimate, or engaging with Jurnee Mechanical in any capacity, you acknowledge that you have read, understood, and agreed to these terms.
These terms apply to all residential and commercial HVAC services, including but not limited to system repairs, maintenance, installations, inspections, and consultations. They also apply to all communications, transactions, and service agreements made between Jurnee Mechanical and the customer.
If you do not agree to these terms, you should not proceed with booking services or using this website.
Jurnee Mechanical reserves the right to update, modify, or replace these terms at any time without prior notice. Updates may be made to reflect changes in business operations, legal requirements, or service offerings. Continued use of services after any updates constitutes acceptance of the revised terms.
2. Services Provided
Jurnee Mechanical provides HVAC services for both residential and commercial properties. These services include repair, maintenance, installation, replacement, and performance evaluation of heating and cooling systems.
All services are performed based on the condition of the system at the time of inspection. Recommendations are made based on professional assessment, industry standards, and the specific needs of the property.
The scope of work for each service is defined either at the time of booking or after an on-site evaluation. This scope includes the specific tasks required to address the issue or complete the installation. Any work outside of this scope will not be performed without customer approval.
Jurnee Mechanical reserves the right to decline or discontinue service if a system is deemed unsafe, non-compliant, or beyond repair. In such cases, replacement or alternative solutions may be recommended.
Service outcomes depend on system condition, age, and previous installation quality. Jurnee Mechanical does not guarantee that all systems can be restored to optimal performance, especially in cases involving outdated or severely damaged equipment.
3. Scheduling and Appointments
Appointments are scheduled based on availability and confirmed through direct communication with the customer. Jurnee Mechanical may provide estimated service windows rather than exact arrival times due to the variable nature of HVAC service work.
Customers are responsible for ensuring that technicians have clear and safe access to the property and HVAC system at the scheduled time. This includes access to indoor and outdoor units, electrical panels, and any relevant system components.
If access is not provided at the scheduled time, the appointment may be canceled or rescheduled. Additional service fees may apply in cases of missed appointments or last-minute cancellations.
Customers are encouraged to notify Jurnee Mechanical in advance if they need to reschedule. Repeated cancellations or scheduling conflicts may affect future service availability.
Jurnee Mechanical reserves the right to reschedule appointments due to weather conditions, safety concerns, equipment issues, or other operational factors that may impact service quality or technician safety.
4. Estimates and Pricing
Estimates provided by Jurnee Mechanical are based on initial information, visual inspection, or on-site evaluation. These estimates reflect the expected scope of work at the time they are issued.
Final pricing may change if additional issues are discovered during service. HVAC systems often contain components that are not fully visible until work begins, which may result in adjustments to the original estimate.
Any changes in pricing will be clearly communicated to the customer before additional work is performed. Approval must be obtained before proceeding with any work outside the original scope.
Estimates do not represent fixed pricing unless explicitly stated in writing. They are intended to provide a general understanding of expected costs based on current system conditions.
All pricing includes labor, materials, equipment, and any necessary service requirements to complete the job according to professional standards.
5. Payment Terms
Payment is due upon completion of service unless otherwise agreed in writing prior to the start of work. Accepted payment methods will be communicated at the time of service.
For larger projects, including system installations or major repairs, deposits or partial payments may be required before work begins. Payment schedules will be outlined and agreed upon in advance.
Failure to complete payment within the agreed timeframe may result in additional charges, including late fees or service suspension. Jurnee Mechanical reserves the right to withhold further services until outstanding balances are resolved.
In cases of non-payment, Jurnee Mechanical reserves the right to pursue collection efforts through appropriate legal or financial channels.
All payments must be made in full before final project completion unless alternative arrangements have been approved.
6. Warranties and Guarantees
Jurnee Mechanical provides warranties on certain services and installations. Warranty coverage varies depending on the type of service, equipment, and materials used.
Manufacturer warranties apply to HVAC equipment and are governed by the terms set by the manufacturer. Jurnee Mechanical does not control or alter manufacturer warranty conditions.
Service warranties apply only to the specific work performed. These warranties do not cover unrelated system issues, normal wear and tear, or failures caused by factors outside the original scope of work.
Warranty coverage may be void under the following conditions:
- The system has been altered or modified after service
- Unauthorized repairs or maintenance have been performed
- The system has not been properly maintained
- The system has been misused or operated outside recommended conditions
All warranty claims must be supported by documentation and will be reviewed before approval.
7. Customer Responsibilities
Customers are responsible for providing safe and reasonable access to the property and HVAC system. This includes removing obstacles, securing pets, and ensuring that technicians can perform their work without interference.
Customers must disclose any known issues, previous repairs, or system modifications that may affect service. Accurate information allows for proper diagnosis and effective service.
Customers are also responsible for maintaining their HVAC systems after service is completed. This includes routine maintenance, filter replacement, and proper system usage.
Failure to maintain the system or follow recommended guidelines may result in reduced performance, additional repairs, or voided warranty coverage.
Jurnee Mechanical is not responsible for issues caused by neglect, misuse, or failure to follow maintenance recommendations.
8. Service Limitations
Jurnee Mechanical performs all services based on the visible condition of the system and accessible components at the time of inspection.
Certain system issues may not be detectable during initial evaluation due to limited access, concealed components, or underlying mechanical problems. These issues may become apparent only after service has begun.
Jurnee Mechanical is not responsible for pre-existing damage, hidden defects, or system failures that were not reasonably identifiable during inspection.
Older systems or systems with prior improper installations may present limitations that affect repair outcomes. In such cases, full restoration of system performance may not be possible.
If a system is determined to be unsafe or beyond repair, Jurnee Mechanical reserves the right to recommend replacement instead of continuing repair efforts.
9. Liability Disclaimer
Jurnee Mechanical is not liable for indirect, incidental, or consequential damages resulting from HVAC system failure, service delays, or unforeseen complications.
While every effort is made to complete work accurately and efficiently, certain factors remain outside of control. These include equipment failure, supply chain delays, environmental conditions, and unforeseen system issues.
Liability is limited to the value of the service provided. Jurnee Mechanical is not responsible for damages beyond the direct scope of work completed.
Customers acknowledge that HVAC systems involve mechanical and electrical components that may fail over time, even with proper service and maintenance.
Jurnee Mechanical is not responsible for damage caused by system failure outside the scope of completed work or due to conditions beyond reasonable control.
10. Emergency Services
Jurnee Mechanical provides emergency HVAC services for urgent situations that require immediate attention. These services are available based on technician availability and operational capacity.
Emergency services may include additional charges due to after-hours scheduling, weekend service, or urgent response requirements. These charges will be communicated before service begins.
Response times vary depending on location, service demand, and current workload. While every effort is made to respond quickly, immediate service cannot be guaranteed in all situations.
Emergency services are intended to restore basic system functionality and stabilize the issue. Full repairs or system replacements may require a follow-up visit during standard service hours.
Customers requesting emergency service acknowledge that conditions may limit the scope of immediate work and that additional service may be required to fully resolve the issue.
11. Website Use
This website is provided for informational purposes related to Jurnee Mechanical’s services. By accessing or using this website, you agree to use it only for lawful purposes.
Users are prohibited from:
- Using the website in any way that may damage, disable, or impair functionality
- Attempting to gain unauthorized access to systems, servers, or data
- Reproducing, copying, or distributing website content without permission
Jurnee Mechanical makes reasonable efforts to ensure the accuracy of information on this website. However, content may not always reflect the most current service details, pricing, or availability.
Use of this website does not create a contractual agreement unless services are formally scheduled and confirmed.
12. Intellectual Property
All content on this website is the property of Jurnee Mechanical unless otherwise stated. This includes text, graphics, logos, images, and overall website design.
This content is protected by applicable copyright and intellectual property laws.
Users may not:
- Copy, reproduce, or distribute content without written permission
- Modify or repurpose materials for commercial use
- Use company branding or logos without authorization
Unauthorized use of intellectual property may result in legal action.
13. Privacy Reference
Jurnee Mechanical collects and uses customer information in accordance with its Privacy Policy.
By using this website or scheduling services, you acknowledge that:
- Personal information may be collected for scheduling, communication, and service purposes
- Information is handled in accordance with applicable privacy standards
- Data may be used to improve service delivery and customer experience
For full details on how information is collected, stored, and used, customers should review the Privacy Policy.
14. Changes to Terms
Jurnee Mechanical reserves the right to update or modify these Terms and Conditions at any time. Changes may be made to reflect updates in services, legal requirements, or operational practices.
Updated terms will be posted on this page.
Customers are responsible for reviewing the Terms and Conditions periodically. Continued use of services or the website after updates indicates acceptance of the revised terms.
If a customer does not agree with updated terms, they should discontinue use of services.
15. Governing Law
These Terms and Conditions are governed by the laws of the State of Texas.
Any disputes, claims, or legal matters arising from services provided by Jurnee Mechanical will be handled within the appropriate jurisdiction in Texas.
By using our services, customers agree to resolve any disputes in accordance with applicable state laws and legal procedures.
16. Contact Information
For questions regarding these Terms and Conditions or any services provided by Jurnee Mechanical, customers may contact us directly.
Jurnee Mechanical
209 E Austin Ave
Hutto, Texas
Phone: (737) 408-1703
Email: support@jurneemechanical.com
Our team is available to provide clarification on services, policies, and any terms outlined on this page.